RETURNS - Skincare/Beauty Products:
WE DO NOT accept returns on COSMETICS due to health and sanitary purposes. Please make sure you research the skin care product/ products you are purchasing from our website before making purchases. All sales are final on skin care: Read manufacturer label carefully and follow instructions on usage.
RETURNS - Fabrics/accessories only!
15% restocking fees if your order qualify for return!!! Our policy lasts 14 days from the day item was delivered. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. Only exchange on qualify returns!
To be eligible for a return, your item must be unused and in the same condition that you received them. It must also be in the original packaging.
RETURNS:
Contact us immediately within 24 hours of receipt if you have any issue with your order; Ship Returns to: Glamour Collections, 12 Dunes Ct., Mount Holly, NJ 08060, United States
Buyers are responsible for the Returns shipping cost. The initial Shipping cost is non-refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.NOTE: Initial shipping cost will be deducted from your refund.
Late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at glacollections@yahoo.com.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at glacollections@yahoo.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glacollections@yahoo.com and send your item to: Glamour Collections, 12 Dunes Ct., Mount Holly NJ 08060, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
NOTE: MUST Give accurate address with Apartment Or Unit # to ship your orders to. We are not responsible for stolen or a lost package, due to an accurate or incomplete addresses: RETURN: contact us right away if you are not happy with your order within 14 Days. All return product must be ship to: Glamour Collections,12 Dunes Ct., Mount Holly NJ 08060, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
NOTE: Weather Delays
Weather conditions may cause delivery delays. Unfortunately we have no control over these unforeseen events. Therefore, plan ahead and order your products early enough to allow for on-time delivery.
If you are returning a product that is valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure guaranteed delivery.
